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Take Training Survey Here

Welcome CWA PASSENGER SERVICES

We hope news of this opportunity finds you safe and healthy. As part of a special project, CWA has authorized funding for you to gain additional training that will benefit your personal and professional life. In 2020, CWA/NETT authorized more than 250 scholarships and the opportunity was so successful, CWA has followed up investing more in you. We hope you take full advantage of what is available and PLEASE share and encourage your fellow members to do so as well. 
​
We encourage you to reach out to us and let us know- HOW CAN WE HELP YOU? Explore the Pinnacle and CWA/NETT courses- and there are a bunch, however, if you don't see anything that interests you - let us know by using the form at the bottom of this page to let us know and we will do our best to locate a solution for you.

​Also check out the LinkedIn Learning resource!
TRAINING OPPORTUNITIES AT NO COST

CWA/NETT TRADITIONAL COURSES AND WORKSHOPS

 Cisco, Fiber Optics, Cybersecurity  ​​>Check it out!<

PINNACLE ON-LINE COURSES

6 week structured or 12 week Self -Paced Courses
- Technical, Professional, Hobby,Special Interest ​(over 1,200 to choose from)
​
>Check it out!<
​The section below is for all CWA members in good standing.

LINKEDIN LEARNING - Download and GO!

Get 24/7, Unlimited Access To Over 16,000 Business, Design & Tech Online Courses.
>Check it out!<
MAY WE RECOMENDED
(Locate Courses by viewing the PINNACLE ON-LINE COURSES)
  • Customer service skills
  • Computer Skills
  • Be calm under pressure
  • Teamwork
  • Cultural awareness and flexibility
  • Problem-solving skills
  • Motivation and enthusiasm
  • Patience and diplomacy
ELIGIBILITY
ELIGIBILITY: CWA Members in good standing from the following Bargaining Units:
  • Piedmont 
  • Envoy
  • American

AFA-CWA members are not eligible under this special program.
TOP COURSES SELECTED DURING 2020 SCHOLARSHIP PROGRAM
(Pinnacle)

  • A to Z Grant Writing
  • Accounting Fundamentals
  • Beginning Conversational French
  • Certificate in Nutrition, Chronic Disease, and Health Promotion 
  • Discover Sign Language 
  • Explore a Career in Medical Coding
  • Instant Italian
  • Introduction to Microsoft Excel 2019/Office 365
  • Speed Spanish
  • Start Your Own Small Business 
  • Stocks, Bonds, and Investing: ​Oh, My!
  • Wow, What a Great Event! 
  • Achieving Success with Difficult People
  • Get Assertive!

Project Coordinator
Kevin Celata
​Kcelata@cwa-union.org

    CWA AGENT QUESTION?

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**Funding is based on District allocation, programs may vary per District, All subjects are subject to funding availability.
© Communications Workers of America, AFL-CIO, CLC. All Rights Reserved
501 3rd Street NW Washington, DC 20001
  • Home
  • Learning Tools
    • Courses
      • IFTPlus
    • LinkedIn Learning -FREE
    • Practice Exams
    • NACTEL
  • Special Projects
    • Engage & Empower Training
    • CWAAgents
    • Media Training SIF
  • CWA Store
  • Union Plus
  • Contact
  • CWANETT Success
  • Course Sheets
  • CWA Agents survey
  • FR Gift Card